REVENUE CYCLE 3
Track Coordinator: KLydia Thompson, Platte Valley Medical Center
Client Co-chair: Tarek Chatila, Adventist Health
Siemens Co-chair: Lynnette Moore, Siemens, MS4
| Monday | April 23, 2012 | 11:00 am – 12:00 pm |
| R21, R1, R11 | REVENUE CYCLE FOCUS GROUP UPDATE – “You see George; you’ve really had a wonderful life.” | |
| Laurie Johnson, Patient Access Manager – Platte Valley Medical Center | ||
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Come meet the Revenue Cycle Focus Group and see how we create a wonderful life. Hear what we’ve been up to this past year and find out what we have in store for you at this year’s Vision Conference. Siemens MS4 Sr. Director, Kristine Pitts and Siemens MS4 Solution Owner, Rick Nelson will be on hand to discuss what’s new with MedSeries4 and what is coming in the future. The Manager of Customer Support, Barbara Meldrum will also provide an update from the MedSeries4 Support team. AUDIENCE: All Revenue Cycle attendees |
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| Monday | April 23, 2012 | 1:00 pm – 2:15 pm |
| R22 | claims auditing and reporting tool (cart) – “One of us is going to jail! Well, it’s not going to be me.” | |
| John Cramer, Director, Patient Business Financial Services – Verdugo Hills Hospital Beth Curvin, Systems Analyst – Siemens Healthcare, MS4 Diane Hummel, Systems Analyst – Siemens Healthcare, MS4 |
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See the MS4 Claims Auditing Tracking and Denial Management tool in action. This is a native web product that tracks details of an audit, starting at the receipt of a request letter to the final appeal. Come learn about the functionality in this product and how it works in a real life scenario of the RAC audit. AUDIENCE: Intermediate to advanced – Leadership and decision support staff responsible for productivity, statistical reporting, and auditing |
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| Monday | April 23, 2012 | 2:45 pm – 4:00 pm |
| R23 | ar/ec manager perspectives – A wonderful day in the life of an AR/EC Manager | |
| Lea Hammons, Patient Accounts Manager – Grenada Lake Medical Center Newt Courtney, Vice President of Patient Financial Systems – Nix Health Care System John Cramer, Director, Patient Business Financial Services – Verdugo Hills Hospital |
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Three AR managers will present a snapshot of the daily workflow objectives they use at their facilities to offer helpful tools and processes for monitoring performance and increasing efficiency. AUDIENCE: Intermediate to advanced – Leadership and decision support staff responsible for productivity, statistical reporting, and auditing |
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| Tuesday | April 24, 2012 | 10:30 am – 11:30 am |
| R24 | ADT Manager perspsectives – a wonderful day in the life of an adt manager | |
| Bonnie Raner, Director of Patient Access – Cheyenne Regional Medical Center Laurie Johnson, Patient Access Manager – Platte Valley Medical Center Newt Courtney, Vice President of Patient Financial Systems – Nix Health Care System |
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Three ADT Managers share their different perspectives on the methods and reports used to measure productivity, develop competencies, and reduce errors of the patient access staff. AUDIENCE: Intermediate to advanced – Leadership and decision support staff responsible for productivity, statistical reporting, and auditing |
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| Tuesday | April 24, 2012 | 1:00 pm – 2:15 pm |
| R25 | data dictionary for revenue cycle queries – Wonderful, wonderful, wonderful! How could it be anything else? | |
| Bennett Fritts, Corporate Revenue Integrity Manager – Adventist Health Nicole Gaub, Business Systems Informatics Coordinator – Texas Regional Medical Center |
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In this session we will walk through MS4 libraries, files, and fields related to specific revenue cycle information. We will help you create customized queries to audit and analyze for process improvement and help you join information from account inquiry, ACTS, Billing Editors, jacket notes, charges, and reimbursement. AUDIENCE: Intermediate to advanced – Leadership and decision support staff responsible for productivity, statistical reporting, and auditing |
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| Tuesday | April 24, 2012 | 2:45 pm – 4:00 pm |
| R26 | QUICKVIEW – “You look older without your clothes on.” | |
| Sarah Longest, CIO – Grenada Lake Medical Center Diane Hummel, Systems Analyst – Siemens Healthcare, MS4 Beth Curvin, Systems Analyst – Siemens Healthcare, MS4 |
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Learn about the features and functions available in the MS4 QuickView product. This native web product has the ability to drill down to the patient account level as it offers a view of major financial indicators in both the patient and general financial areas. See what this application has to offer and how it is utilized in the day to day workflow by an actual user. AUDIENCE: Intermediate to advanced – Leadership and decision support staff responsible for productivity, statistical reporting, and auditing |
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| Wednesday | April 25, 2012 | 8:00 am – 9:15 am |
| R27 | navigating your adt menu – “You look at me as if you don’t know me.” | |
| Laurie Johnson, Patient Access Manager – Platte Valley Medical Center Janai Lind, Revenue Cycle Systems Analyst – Mammoth Hospital |
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This session offers a review of ADT menu functionality, excluding Admission/Pre-admission, and provides an overview of the additional functions provided on the ADT menu such as changing a census event or canceling an admission or discharge. AUDIENCE: End users, trainers, and super users – All users with varying skill levels interested in learning about the flow of the revenue cycle |
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| Wednesday | April 25, 2012 | 9:30 am – 10:45 am |
| R28 | denial management – “I wish I had a million dollars… hot dog!” | |
| Newt Courtney, Vice President of Patient Financial Systems – Nix Health Care System Bennett Fritts, Corporate Revenue Integrity Manager – Adventist Health |
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Denial management encompasses capturing and tracking denials, and then identifying causes and looking for corrections. Representatives of two facilities will present their processes for this crucial piece of the revenue cycle. AUDIENCE: Intermediate to advanced – Leadership and decision support staff responsible for productivity, statistical reporting, and auditing |
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