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REVENUE CYCLE 1

 

Track Coordinator: Laurie Johnson, Platte Valley Medical Center Center

Client Co-chair: Lisa Badie, Kennedy Krieger Institute

Siemens Co-chair: Diane Hummel, Siemens, MS4

All Revenue Cycle 1 sessions qualify for continuing education units (CEUs) with the American Association of Healthcare Administrative Management (AAHAM). Please see the session monitor at the conclusion of each presentation to receive the CEU certificate.

Monday April 19, 2010 11:00 am – 12:00 pm
R01, R11, R21 REVENUE CYCLE FOCUS GROUP UPDATE WITH THE “REVENUE RA$CAL$”
Lisa Badie, Administrator: AR/ADT/EC – Kennedy Krieger Institute

The Patient Financial and Case Mix/RE Focus Groups have merged! Come meet the newly formed Revenue Cycle Focus Group and see an overview of this year’s restructured sessions. Hear about the exciting changes in release 29.20 and the new releases now being worked on.

AUDIENCE: All Revenue Cycle attendees

Monday April 19, 2010 1:00 pm – 2:15 pm
R02 BEGINNING ADT – “GO FISH!”…. FOR ACCURATE DATA
Laurie Johnson, Registration Manager – Platte Valley Medical Center

Are you a new user of the ADT application or in need of a refresher course? Join us for a thorough review of the various screens of the admission process and this application’s powerful functionality.

AUDIENCE: Beginning

Monday April 19, 2010 2:45 pm – 4:00 pm
R03 BEGINNING AR – “FOLLOW THE LEADER”
Tammie Crittenden, Patient Access Director – Wise Regional Health System
Debby Schumer, SR System Coordinator – Banner Health

Are you a new AR user trying to recall all the system functionality you learned during training? Or have you just landed the most desirable job in the business office and are overwhelmed with all of the options at your fingertips? Beginning AR provides an overview of the fields and account based inquiry functionality.

AUDIENCE: Beginning

Tuesday April 20, 2010 10:30 am – 11:30 am
R04 BEGINNING EC, BILLING EDITOR – “RED LIGHT! GREEN LIGHT!”
Sue Mattos, Project Manager – Sutter Health

Are you new to MS4’s Billing Editor or want a refresher and a high level overview of the MS4 Billing Editors? Learn the major factors affecting how and why claims load in the Editor. Obtain tips and tools for researching and resolving issues to improve workflow efficiency.

AUDIENCE: Beginning

Tuesday April 20, 2010 1:00 pm – 2:15 pm
R05 ADT MONITORING – THE SECRET DECODER RING OF ADT REPORTS
Laurie Johnson, Registration Manager – Platte Valley Medical Center

Learn about standard and dayend ADT reports that help you identify, track, and troubleshoot emerging admitting problems. In addition, we will explore example queries and custom reports used to aid in the monitoring process.

AUDIENCE: Beginning to intermediate ADT users, admitting directors, managers, supervisors, and AR/ADT support analysts

Tuesday April 20, 2010 2:45 pm – 4:00 pm
R06 MANAGING SELF PAY ACCOUNTS – “HIDE and SEEK”
Lea Hammons, Patient Accounts Manager – Grenada Lake Medical Center
Newt Courtney, Vice President, Patient Financial Services – Nix Healthcare System

Do you ever wonder how other facilities manage self pay accounts? Discover the opportunities you are missing in this increasing sector of your active AR as we hear case studies from different hospitals showcasing their self pay solutions, statement tracks, ACTS, and bad debt procedures.

AUDIENCE: This session is for intermediate patient account managers, collections staff, ACTS users, and staff responsible for file maintenance of AR and ACTS.

Wednesday April 21, 2010 9:30 am – 11:00 am
R07 RELEASE 29.20 UPDATE – CAN YOU TELL ME HOW TO GET TO 29.20?
John Niles, Customer Support Analyst – Siemens
Paula Elliott, Systems Analyst – Siemens, MS4

Siemens employees present the highlights of the 29.20 release for the AR/ADT, Billing Editors, Case Mix, and Reimbursement applications. Attendees should come away with a basic understanding of the new functionalities, fixes, and upgrades.

AUDIENCE: Managers and users who are interested in the specifics of the new release across the Revenue Cycle. An intermediate understanding of all applications is useful.

Wednesday April 21, 2010 11:00 am – 12:00 pm
R08 TESTING NEW RELEASES – ARE YOU SMARTER THAN THE AVERAGE RELEASE?
Chris Pratt, Senior Analyst, Information Systems – BJC Healthcare
Debby Schumer, SR System Coordinator – Banner Health
Diane Hummel, Systems Analyst – Siemens, MS4

Organizing a test project can be a challenging task. Testing changes to an existing system is difficult because of the chance that a change in the software will break something else. This session presents practical techniques for testing software in the real world by offering attendees valuable information on test preparation, tools, and techniques that can be used within their own facilities for planning and implementing MS4 releases. The focus is on how to actually draw up an effective test plan, execute the tests, and create the right artifacts.

AUDIENCE: Advanced key users, super users, and analysts who are responsible for testing new releases.

Wednesday April 21, 2010 1:00 pm – 2:15 pm
R09 USING DATAMAILER LETTERS EFFECTIVELY – “PEN PALS”
Lea Hammons, Patient Accounts Manager – Grenada Lake Medical Center

Using MedSeries4 document processing to generate correspondence is an excellent resource to integrate into follow-up and collection processes. Whether letters are embedded in your tracks or demanded by your staff, a study of examples provides insight to how this invaluable tool can work for your facility.

AUDIENCE: Intermediate patient account managers, collections staff, ACTS users, staff members responsible for AR file maintenance.