REVENUE CYCLE 1
Track Coordinator: Laurie Johnson, Platte Valley Medical Center Center
Client Co-chair: Lisa Badie, Kennedy Krieger Institute
Siemens Co-chair: Diane Hummel, Siemens, MS4
All Revenue Cycle 1 sessions qualify for continuing education units (CEUs) with the American Association of Healthcare Administrative Management (AAHAM). Please see the session monitor at the conclusion of each presentation to receive the CEU certificate.
| Monday | April 19, 2010 | 11:00 am – 12:00 pm |
| R01, R11, R21 | REVENUE CYCLE FOCUS GROUP UPDATE WITH THE “REVENUE RA$CAL$” | |
| Lisa Badie, Administrator: AR/ADT/EC – Kennedy Krieger Institute | ||
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The Patient Financial and Case Mix/RE Focus Groups have merged! Come meet the newly formed Revenue Cycle Focus Group and see an overview of this year’s restructured sessions. Hear about the exciting changes in release 29.20 and the new releases now being worked on. AUDIENCE: All Revenue Cycle attendees |
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| Monday | April 19, 2010 | 1:00 pm – 2:15 pm |
| R02 | BEGINNING ADT – “GO FISH!”…. FOR ACCURATE DATA | |
| Laurie Johnson, Registration Manager – Platte Valley Medical Center | ||
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Are you a new user of the ADT application or in need of a refresher course? Join us for a thorough review of the various screens of the admission process and this application’s powerful functionality. AUDIENCE: Beginning |
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| Monday | April 19, 2010 | 2:45 pm – 4:00 pm |
| R03 | BEGINNING AR – “FOLLOW THE LEADER” | |
| Tammie Crittenden, Patient Access Director – Wise Regional Health System Debby Schumer, SR System Coordinator – Banner Health |
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Are you a new AR user trying to recall all the system functionality you learned during training? Or have you just landed the most desirable job in the business office and are overwhelmed with all of the options at your fingertips? Beginning AR provides an overview of the fields and account based inquiry functionality. AUDIENCE: Beginning |
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| Tuesday | April 20, 2010 | 10:30 am – 11:30 am |
| R04 | BEGINNING EC, BILLING EDITOR – “RED LIGHT! GREEN LIGHT!” | |
| Sue Mattos, Project Manager – Sutter Health | ||
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Are you new to MS4’s Billing Editor or want a refresher and a high level overview of the MS4 Billing Editors? Learn the major factors affecting how and why claims load in the Editor. Obtain tips and tools for researching and resolving issues to improve workflow efficiency. AUDIENCE: Beginning |
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| Tuesday | April 20, 2010 | 1:00 pm – 2:15 pm |
| R05 | ADT MONITORING – THE SECRET DECODER RING OF ADT REPORTS | |
| Laurie Johnson, Registration Manager – Platte Valley Medical Center | ||
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Learn about standard and dayend ADT reports that help you identify, track, and troubleshoot emerging admitting problems. In addition, we will explore example queries and custom reports used to aid in the monitoring process. AUDIENCE: Beginning to intermediate ADT users, admitting directors, managers, supervisors, and AR/ADT support analysts |
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| Tuesday | April 20, 2010 | 2:45 pm – 4:00 pm |
| R06 | MANAGING SELF PAY ACCOUNTS – “HIDE and SEEK” | |
| Lea Hammons, Patient Accounts Manager – Grenada Lake Medical Center Newt Courtney, Vice President, Patient Financial Services – Nix Healthcare System |
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Do you ever wonder how other facilities manage self pay accounts? Discover the opportunities you are missing in this increasing sector of your active AR as we hear case studies from different hospitals showcasing their self pay solutions, statement tracks, ACTS, and bad debt procedures. AUDIENCE: This session is for intermediate patient account managers, collections staff, ACTS users, and staff responsible for file maintenance of AR and ACTS. |
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| Wednesday | April 21, 2010 | 9:30 am – 11:00 am |
| R07 | RELEASE 29.20 UPDATE – CAN YOU TELL ME HOW TO GET TO 29.20? | |
| John Niles, Customer Support Analyst – Siemens Paula Elliott, Systems Analyst – Siemens, MS4 |
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Siemens employees present the highlights of the 29.20 release for the AR/ADT, Billing Editors, Case Mix, and Reimbursement applications. Attendees should come away with a basic understanding of the new functionalities, fixes, and upgrades. AUDIENCE: Managers and users who are interested in the specifics of the new release across the Revenue Cycle. An intermediate understanding of all applications is useful. |
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| Wednesday | April 21, 2010 | 11:00 am – 12:00 pm |
| R08 | TESTING NEW RELEASES – ARE YOU SMARTER THAN THE AVERAGE RELEASE? | |
| Chris Pratt, Senior Analyst, Information Systems – BJC Healthcare Debby Schumer, SR System Coordinator – Banner Health Diane Hummel, Systems Analyst – Siemens, MS4 |
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Organizing a test project can be a challenging task. Testing changes to an existing system is difficult because of the chance that a change in the software will break something else. This session presents practical techniques for testing software in the real world by offering attendees valuable information on test preparation, tools, and techniques that can be used within their own facilities for planning and implementing MS4 releases. The focus is on how to actually draw up an effective test plan, execute the tests, and create the right artifacts. AUDIENCE: Advanced key users, super users, and analysts who are responsible for testing new releases. |
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| Wednesday | April 21, 2010 | 1:00 pm – 2:15 pm |
| R09 | USING DATAMAILER LETTERS EFFECTIVELY – “PEN PALS” | |
| Lea Hammons, Patient Accounts Manager – Grenada Lake Medical Center | ||
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Using MedSeries4 document processing to generate correspondence is an excellent resource to integrate into follow-up and collection processes. Whether letters are embedded in your tracks or demanded by your staff, a study of examples provides insight to how this invaluable tool can work for your facility. AUDIENCE: Intermediate patient account managers, collections staff, ACTS users, staff members responsible for AR file maintenance. |
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